Customer Service Advisor – fluent in a European Language

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Fay Mayer Recruitment Published: May 8, 2019
Location
Stafford, United Kingdom
Job Type
Salary
£10 per hour

Description

Customer Service Advisor – fluent in a European Language.  Temp contract  £10 per hour.  12 month contract.  Based in Stafford

  • Receive 24/7, all manner of requests (commercial, technical, documentation, other) from customers worldwide, via email and telephone.
  • Ensure customers requests are dealt with swiftly and efficiently
  • Ensure that procedures are properly adhered and tools are used correctly to maintain excellent customer interface and internal tracking/information.
  • Degree level education.
  • Customer service experience with the ability to work within a team but also be autonomous.
  • At least one language in addition to English.
  • Excellent communication skills with ability to communicate ideas in a clear and positive manner via telephone or in writing. Excellent IT skills use of Access, PowerPoint, Excel essential.
  • Some coding knowledge and knowledge of electrical or transmission and distribution business would be advantageous. Must have: - Salesforce - Fluent in a European Language (ideally French

 

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